Let’s Talk Risk.
Connect with our risk engineers to secure your assets with precision.
Inquiry Portal
Send a Message
Instant Chat
WhatsApp Professional
Email Support
talktous@azilinsurance.co.ke
Direct Line
0797 201 201
Common
Queries.
Everything you need to know about our brokerage process, response times, and specialized risk engineering.
01 What is your standard response time for new inquiries?
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What is your standard response time for new inquiries?
Our SLA ensures every inquiry is assigned to a consultant within 4 hours, with a comprehensive response guaranteed within 24 business hours.
02 Do you offer specialized cover for tech startups?
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Do you offer specialized cover for tech startups?
Yes. We engineer bespoke 'Digital Ecosystem' covers including Cyber Liability and D&O protection tailored for the Kenyan tech landscape.
03 Can I request a callback at a specific time?
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Can I request a callback at a specific time?
Simply note your preferred time window and time zone in your message. Our system will schedule a consultation with a broker expert in your industry.
04 How do you handle data privacy and security?
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How do you handle data privacy and security?
We are fully compliant with the Kenya Data Protection Act. All communications are encrypted, and your data is stored on secure, partitioned servers.
05 What documentation should I prepare for a quote?
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What documentation should I prepare for a quote?
Please have your KRA Pin, Certificate of Incorporation, and existing policy schedules ready. Our portal allows for secure document uploads.